Overview

This is where you can find all order attempts from your store via MISpay. The table includes the following details:

• **Order ID: **This is a unique identifier imported from the merchant's system. Clicking on it will open the full order details, as below:

  

• Purchase ID: this is a unique identifier generated by the MISpay system.

• Date created: The exact date and time when the order was placed.

• Status: Describes the current state of the order and how it was processed. It can be one of the following:

1. Succeed
2. Pending
3. Canceled
4. Failed
5. Fully Refunded
6. Partially Refunded

• Channel: Indicates how the order was placed:
  • Online: Orders placed directly by customers through the merchant's website.
  • Offline: Orders placed by a merchant's employee using the "Create New Order" feature in the Merchant Panel.
• **Payment plan: **The number of installments for each order.
• Total amount: The full amount of the order, including taxes, fees, discounts, and any other applicable charges.

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Above the Orders Table, you will find a variety of tools to manage and monitor your orders, including the following:

1. Search Bar: Allows you to search using the Order ID, customer details, or any part of them.

2. Period Selection: Allows you to filter and list orders in the table based on your desired date range.

   

3. Status: Allows you to filter orders based on their current status.

   

4. Branches: Displays orders based on the selected branch.

   

5. Filter: Opens advanced filtering options to display orders based on your selected criteria.

   

6. Export: Clicking this button will automatically send an exported sheet of the current orders list to your registered email.

   

Note: You must select a date range before exporting the sheet; otherwise, you will receive the below message.